L'Oréal UK & Ireland



This website is owned and run by L’Oréal (U.K.) Limited (“L’Oréal”). L’Oréal is committed to safeguarding your privacy online. We believe that the best way to protect the privacy of users of our website (the "Website") is to tell you what information we gather and ensure that you understand and consent to our uses of such information.

We may occasionally modify the privacy policy and will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We may let you know via the homepage when this happens but you should check the policy frequently to read the changes.

Please note that the Website contains links to and from other websites. We are not responsible for the privacy practices or the content of such websites and the information practices of those websites are not covered by this privacy policy.

What information do we collect? How do we use it?

When you visit the website you log in using a password and user ID. We may use this information to track activity on the Website. We do this in order to serve you better as we understand how you and other visitors use the Website.

Do we share the information we receive?

Your information will only be shared with our agents, consultants, service providers and other companies within the L’Oréal group. We do not otherwise disclose information about your individual visits to the Website or personal information which identifies you to other third parties unless we have your prior consent or unless required to do so by law.

Where will the data be stored? How secure is it?

Your information is stored on our in-house database which only our employees and agents can access. This, or the dynamics of the Internet may mean that information is sent electronically to servers outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside the country where you entered that information. While there is a risk that countries to which information is transferred will not be subject to an information protection regime as rigorous as that of the UK, we will always take steps to ensure that your information is treated securely and adequately protected in accordance with this privacy policy.

Unfortunately, no data transmission can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. Agents or contractors who in the course of providing services to L’Oréal have access to information which you give to us are required to keep that information secure and confidential and are not permitted to use it for any purpose other than to carry out the services which they are performing for L’Oréal.

What are they

A cookie is a small file that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

We use one first party cookie on this site which is required to navigate from one page to another and to maintain the login/logout information during your visit. It collects information in an anonymous form by using a unique identifier. It expires after 20 minutes of inactivity or when you end your session.

Do I want to stop them?

Disabling this (necessary) cookie (which you would have to do through your browser settings) will prevent you from using this this website. The Help function within your browser should tell you how. We do not provide you directly with this ability as this cookie is strictly necessary and not optional.

Your Consent

By using the Website and submitting information, you consent to:-
(i) the collection and use of your personal information by us as described above; and
(ii) the transfer of your personal information to countries outside the European Economic Area.

Accuracy of Your Personal Information

You can check the information which we hold on you by emailing us at [email protected]. We will send you the information (as held by us) within the appropriate legal time limit and will try to send it within 14 days. You can also request us to correct any factual inaccuracies in that information or delete any of that information from our records.

Further Information

Questions regarding this privacy policy should be directed to [email protected]